Frequently Asked Questions
Do you offer free consultations?
We offer a brief consultation call or secure message to help determine fit and discuss next steps for therapy in Corpus Christi.
How do I know which provider is right for me?
Our group practice offers expert provider matching based on your specific concerns, schedule, and personal preferences to ensure you find a counselor who truly understands your needs.
Do you offer trauma therapy?
Yes, we specialize in trauma-informed care, including EMDR and other evidence-based approaches for PTSD, nightmares, and high-stress trauma processing in Corpus Christi.
Do you work with veterans?
Absolutely. We are veteran-aware and deeply experienced with military and first responder culture, providing culturally informed mental health support.
Do you accept insurance?
Our practice provides multiple pathways for investing in your mental health and well-being. • Direct-pay services are available with superbills provided for out-of-network reimbursement. • In-network coverage is accepted through Headway for Aetna, Blue Cross Blue Shield, and Cigna. • We also participate with UnitedHealthcare, Optum, Oscar, and Oxford. • Please contact our team to verify your specific provider’s current insurance availability.
Healing & Support
What is the role of therapy?
Therapy and counseling offer a safe, calming environment to navigate life's challenges. It is a collaborative process where you can address anxiety, depression, or difficult transitions while learning practical tools for lasting peace.
We focus on helping you work through:
• Persistent stress and worry
• Navigating major life changes
• Emotional healing and personal growth
How does EMDR help with trauma?
EMDR (Eye Movement Desensitization and Reprocessing) is a specialized, gentle method designed to help your brain process recurring trauma. By using guided bilateral movements, it helps your mind move toward natural healing.
EMDR can significantly help with:
• Reducing vivid nightmares
• Easing hypervigilance and feeling 'on edge'
• Softening the impact of painful memories
Appointments and Fees
Starting your therapeutic journey is a brave choice for your well-being. We aim to make the logistical side of therapy as gentle and transparent as possible.
What are your session details & rates?
Each typical counseling session lasts between 50 and 55 minutes, providing a dedicated space for your healing. Our out-of-pocket rate is $120 per therapeutic hour. For those utilizing insurance, we currently partner with Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Optum, Oscar, and Oxford.
How does scheduling work?
We work with you to find a rhythm that feels supportive and sustainable. Based on your goals and our current availability, we offer:
- Weekly sessions
- Biweekly visits
- Monthly check-ins
What is your cancellation policy?
To ensure we can provide consistent care to all members of our community, we kindly request 24 hours' notice for any cancellations. This helps us manage our clinicians' time and serve those waiting for support. We look forward to walking this path with you.
Privacy and Confidentiality
Your trust is the foundation of our work together at Creative Alternatives Counseling & Consulting, PLLC. We prioritize your privacy so you can focus fully on your healing and personal growth.
How We Protect You
We use professional standards to keep your journey private:
- HIPAA Standards: We follow all federal laws to secure your health data.
- Ethical Care: Our team maintains the highest professional codes of conduct.
- Secure Privacy: All notes and records are kept behind advanced encryption.
When We Must Share
Confidentiality is nearly absolute. However, there are specific legal times when we must prioritize safety:
- If there is an immediate danger to you or another person.
- If we suspect the abuse or neglect of a child or vulnerable adult.
- If we receive a valid legal subpoena or a direct court order.
Outside of these rare safety requirements, everything you share remains within the safety of our sessions. We are here to provide a transparent and secure space for your path forward.
Still Have Questions?
We understand that starting therapy is a significant step. If you have any follow-up questions or would like to request an initial appointment, please fill out the form below. Our team will reach out to you shortly with reassurance and guidance.